Last updated: October 1, 2026
These Terms of Service describe the basic terms for using the Holistic Pet Care Services LLC website, contacting us, and communicating with us about pet care services.
SMS quick note: Message frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help. SMS consent is not shared with third parties or affiliates for marketing purposes.
Submitting a website chat, contact request, text message, phone call, or inquiry does not automatically confirm a booking, appointment, boarding stay, training service, or nutrition consultation. Requests are reviewed for fit, availability, pet care needs, required information, payment, and agreement steps before services are confirmed.
Clients are responsible for providing accurate contact information, pet details, care instructions, behavior and medical notes, emergency contact information, and any requested records or forms needed to evaluate and provide services.
Payment, deposit, cancellation, and refund details may vary by service and will be provided during the booking or agreement process. A service is not guaranteed until required review, payment, and agreement steps are complete.
Holistic Pet Care Services operates a text message program. Transactional messages relate to your inquiry, booking request, appointment, invoice, contract, pet care service, or customer support. Promotional messages may include special offers, discounts, and service announcements; these are sent only if you separately opt in to them. Consent to receive text messages is not a condition of purchasing any service.
Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Reply STOP to opt out at any time or HELP for help. You may also contact us at 904-494-8794 to opt out.
Our website, chat, phone, and SMS communication channels are not emergency veterinary services. If your pet has a medical emergency, contact a veterinarian or emergency veterinary clinic immediately.
Website content is provided for general information about Holistic Pet Care Services. We may update services, availability, pricing, policies, and website content at any time.
Questions about these Terms can be directed to Holistic Pet Care Services at 904-494-8794 or support@holisticpetsthrive.com.
